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Services at CTO 24/7

We offer an array of services specifically designed to help clients achieve their technology related goals.

Providing IT, Consulting, Process Improvement and Business Process Services

Business Process Center of CTO 24/7

What many organizations fail to understand is that very often the most overlooked areas are the ones drenching the possibility of a sure profit. Although companies believe in paying all attention to other areas but that should not undermine the importance of Technical Support, Data Entry, Data Conversion, and other similar avenues. In truth, it is always the safest bet to have all corners covered and not miss out on a potential source of revenue – be it from any direction or business area.

We at CTO 24/7 realize the importance of these neglected areas which is why we offer clients the facility of our Business Process Center that enhances and sustains a variety of back-office operations for processing documents from insurance, real estate property / land records, health care, legal proceedings, bank statements / financial transactions, intellectual property, mailing lists and other back-office transactions in a completely seamless fashion.

We segregate our Business Process Services in to two areas:

Document Management Services
Operational Services
Our Business Process Services

Document Management Services

At CTO 24/7, we provide one‐window operation to handle the biggest dilemma of the business community – how to manage paper information. A commodity which often becomes useless when stacked in bulk, but when electronically transformed becomes the most important business tool in an organization to make timely and informed decisions which are vital for the progress of an enterprise.

We provide a wide range of Document Management services to support the management of confidential documents and information so that it can be organized, stored and shared efficiently and appropriately.

Our area of expertise includes but not limited to:

  • Data Entry / Processing (online and offline both)
  • Text and PDF to XML Conversion
  • Intelligent Character Recognition (ICR)
  • Optical Character Recognition (OCR)
  • Optical Mark Recognition (OMR)
  • Database Generation and Indexing
  • Conversion to TIFF and PDF
  • Files Splitting and Stitching
  • Image Tagging and Indexing
  • Objective and Subjective Coding
  • High Speed Scanning

Operational Services

This group handles all the back office functions that a corporation requires for the smooth running of its operations. Its function is to provide the essential business support services to key departments such as Accounts and Finance, HR, Sales and Marketing, Customer Relations etc. Our teams work closely with the front office to make sure the required accuracy, confidentiality and the client mandated turn-around delivery time is observed.

Our Operational Services include:

  • Back Office Support
  • Service Request Management
  • Task Management - Tracking, Reporting & Resolution
  • Finance / Accounts Management
  • Business Process Improvement
  • Project Services
  • Human Resource Records
  • Internet Content Management
  • Insurance Quoting Services